Frequently Asked Questions

Some Common Queries...

As a rule of thumb, when in doubt, always reach out! Just like your family doctors, we (mental health professionals) not only provide treatments for mental illnesses, but also are open to create a safe space to address doubts, confusions and avenues to build your mental health.

You can take our in-house developed quiz to guide you about which professional would best help you.
Book a free introductory call with our psychologist to address your queries.
We hear you, and maybe it's difficult for you right now to make sense by yourself or with the internet or with family and friends. Diagnosing a mental illness is a highly specialized skill which only psychiatrists and clinical psychologists can undertake. In this process, we address all your doubts and give out treatment options. It is encouraged to have a clinical assessment and if required a psychological assessment to ensure if there is a diagnosable condition with either a clinical psychologist or a psychiatrist.

Book a free introductory call with our psychologist to address your queries.
It’s understandable that you will feel awful having to experience emotional distress. It is just as awful as having a broken leg/back or any other physical illness. Just as we seek treatments for physical illnesses, we have a range of assessments and treatments available to help you with psychological distresses. It is important to note that according to the National Mental Health Survey of India (2016), estimated prevalence of mental disorder in India is 10.6%. Hence, it is not uncommon to have mental illness. Stigma and lack of awareness about mental illness makes people suffer in silence. We are a call away.

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Oh yes, its hell confusing to understand our specializations. Let’s try to simplify. Generally, there are three kinds of professionals and they address different aspects of mental health. Clinical psychologists are equipped to assess, diagnose and provide therapy for mental illnesses. While, psychiatrists assess, diagnose and prescribe medicines for mental illnesses. However, counselling psychologists look after your general wellbeing and emotional distress using various therapies. So, key thing is first to establish the purpose of your treatment. Don’t worry, we have something for you:

You can take our in-house developed quiz to guide you about which professional would best help you.
Book a free introductory call with our psychologist to address your queries.
Yes, one of the main ways to facilitate therapeutic change with respect to your distress is via talking. However, therapists in their heads, are continuously conceptualizing your distress according to the therapy model, identify the goals and use relevant techniques of thought or emotions to facilitate the change. To read more in-depth, read our blog.

Yes, being able to share your distress with a friend is a vital source of social support which influences your process of healing. Yet, it’s not a space for healing, as friendship is a two-way relationship, whereas therapy is a one-way relationship intended only to facilitate your healing. Thus, there is no substitute for cheerleaders like our friends, and there isn’t an alternative to building a safe space dedicated solely for your healing with a therapist.

Book a free introductory call with our psychologist to address your queries.
That’s an important question.

As per Mental Healthcare Act 2019, as well as our professional ethics, there are several rights you have as a client which are also given in informed consent, and a few important ones are as follows:
· Respectful treatment free from discrimination.
· Information about your therapist's qualifications and approach.
· Clear explanations about the therapy process, goals, and risks.
· Involvement in treatment decisions and planning.
· Confidentiality of your personal information, with limited exceptions.
· The right to refuse or terminate therapy without consequences.

Book a free introductory call with our psychologist to understand this process in detail.
As a client, you have the "right to information." Before starting therapy, it's crucial to have complete information about your therapist and the process. This process provides allows you to make an informed decision. It involves discussing therapy goals, methods, risks, benefits, and addressing your questions and concerns. Once you understand, you sign the consent document, confirming your agreement and participation. This process prioritizes your autonomy and ensures an active role in your therapy journey.

Book a free introductory call with our psychologist to understand this process in detail.
A significant aspect of your therapeutic journey involves establishing a strong rapport and a safe relationship with your therapist, where you feel listened to and understood. It is crucial for you to feel reassured during the initial three sessions in this regard. However, if you don't feel comfortable, please know that it's perfectly alright and there's nothing to worry about. It's important to communicate these uncomfortable feelings with your therapist. If discussing the issue doesn't improve the situation, we can certainly explore the possibility of changing therapists.

Addressing with the therapists has a therapeutic benefit of learning conflict management and getting a closure. Also, the discovery of the right match, has another therapeutic importance of being self- accepting and assertive one’s emotional needs. Therefore, all these processes can also have benefit therapeutically.

To learn more about this topic, feel free to visit our blog.
Having first ever therapy session can start series of thoughts. You may feel both nervous and excited. In any case, the first session has four objectives:
· Building rapport and making you feel comfortable
· Actively listening to whatever you bring to the session
· In case you are experiencing a psychiatric illness, clinical history of symptoms, family and treatments may be taken
· Most importantly, identify a few key areas to work with

Book a free introductory call with our psychologist to understand this process in detail.
We don’t expect you to do any preparation for your first session.

However, if it makes you feel comfortable, you could have a small write up of things that motivated you to begin therapy. If there are any pressing issues which you have been wanting to immediately bring attention to. Also, ask yourself, “what do I imagine this process to help me with and how does being helped look like?”
The frequency of your sessions is mutually decided by you and your therapist in initial few sessions. Generally, we recommend having weekly sessions in first phase, following which we taper the sessions down to once in two weeks and so on. When we are in process of termination, booster sessions could be planned either once every month or on need basis.
The number of therapy sessions needed to see improvement varies based on individual circumstances, goals, and the nature of the issues being addressed. Some concerns may be resolved in a few sessions, while others may require ongoing therapy over weeks, months, or even years. Progress in therapy depends on factors such as commitment, self-reflection, and the therapeutic relationship. Regular communication with your therapist helps assess progress and adjust the treatment plan as needed. Remember, therapy is a collaborative process focused on individual well-being rather than a specific number of sessions.
Great question! While therapy doesn't typically provide instant relief, there are signs that indicate it's working for you. In the initial phase, feeling heard, understood, and comfortable with your therapist, while having clarity about the direction of your therapy, are positive indicators. As you progress, increased self-awareness, improved coping skills, and reduced symptoms suggest therapy is effective.

In case you feel therapy is not working out, it is best advised to have a session discussing the same with your therapist.
Generally, in the first session when we take history of the symptoms, their intensity and impact on your functioning, which is supposed to inform your therapist if need for medication is indicated. Also, sometimes in the course of therapy as well, your therapist may advise you to consider medication as a treatment. However, as a rule of thumb, if you are experiencing intense symptoms which affect your functioning, especially if you have thoughts of self-harm, medications may help you the best.
It's a challenging process and one requiring patience and building trust. To begin with you may want to bring to their notice the distress they are in and impact of symptoms on their lives. Eventually, you can present visiting a mental health professional as an option by sharing positive stories and lessen the stigma. Also, instead of pushing them to visit a mental health practitioner, its important to wait for them to be ok with it and take a decision.

However, in some situations you may not be able to do this and it will help you more if you visit and seek consultation with psychiatrist or therapist first by yourself.

Book a free introductory call with our psychologist to address these doubts in detail.
The most important skill required to be supportive of people struggling with mental health is active listening, accompanied by empathy, non- judge mentality and validation. As a support person you may want to know that you need not give advice and you can do this by trying to ask more open-ended questions and enhancing acceptance of the other person’s situation.
Yes totally! If you are not comfortable with your current therapist and addressing the same isn’t helping you out, you can totally change your therapist. Making a choice for yourself by addressing your needs is in fact an important therapeutic act!